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  1. PUK Gaming
  2. FAQ
  3. Order Management, Shipping & Delivery

Order Management, Shipping & Delivery

  • What forms of payment do PuK Gaming accept?
  • Can I buy a PuK Gaming Gift Card?
  • Discount Code information
  • Can I claim back VAT on PuK orders?
  • Can I add a previous order to my new PuK Gaming account?
  • How can I change the email address and other contact information for my PuK Gaming account?
  • Where can I find my order number?
  • How do I check my order status?
  • How do I change my delivery address/location?
  • Can I amend or change my order (add, remove, change/replace)?
  • Do you ship to PO BOX addresses or non-residential addresses?
  • Who will deliver my parcel?
  • My order is stuck in customs.
  • My order or parcel has been lost in transit.
  • I did not receive my order / My order is late.
  • Will I need to sign for my delivery?
  • Can I expedite my order / fast track delivery?
  • How much will my shipping cost?
  • How long will my order take to arrive?
  • Where will PuK Gaming ship my order from?
  • Which countries do PuK ship to/sell to?
  • Will PuK Cover all Import Charges?

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